E-Store Manager SE DK – Komplett

Experience & Competence

• Experience from in store management and sales
• Experience working in or collaborating with category and/or procurement departments
• Commercial acumen: Good business understanding and a track record of translating customer needs into operational value creation
• Experience from E-commerce is a merit
• Relevant education with a bachelor’s degree equivalent

Personality & Leadership

• Solution-oriented: The ability to think creatively, find efficient, sensible, and practical solutions to problems
• Analytical: The ability to apply logical and critical thinking and build insights from hypotheses through data analysis
• Methodical: The ability to work methodically with multiple workflows simultaneously and effectively formulate hypotheses, test, evaluate, and implement solutions within set deadlines
• Team player: The ability to collaborate with others, build relationships across departments and stakeholders, and motivate collaboration
• Communicator: The ability to communicate needs and solutions in a simple and understandable manner

Areas of Responsibility

Strategy and Planning

• Ensuring overall gaming and consumer electronics strategy is implemented and followed in store
• Setting campaign plan including baseline with local adaptations
• Planning and implementing local sales initiatives
• Setting a strategy for local shipping options, payment options, etc.
• Following up on local ad hoc situations

Site

• Total responsibility for the sites Komplett.se and Komplett.dk, including front-end content, campaign pages, and product launches
• Securing site to be “clean & tidy” with products, prices, and content (banners, articles, guides, etc.)
• Ensuring that Komplett’s loyalty program (Komplett Club), product subscription and financing program (Komplett Flex), and other services offerings are visible and sold on site

Sales and Campagins

• Tracking sales to existing and new customers based on the marketing strategy. Implementing necessary sales measures
• Forecasting campaigns and monitoring sales and margin, including Komplett Club, Komplett Flex, and services sales
• Merchandising: Total responsibility for the product composition in campaigns, including Komplett Club and Komplett Flex
• Ongoing dialogue and cooperation with various departments in Komplett, including Category and Procurement, Customer Service, Logistics and Finance

Monitoring the Market

• Tracking market share development
• Following competitors and their campaign plans and marketing efforts
• Following relevant forums and other sources for product knowledge and news updates

Start: Q1 or as soon as possible

Location: Stockholm

Reporting to: Marius Langsrud, Salgssjef, Komplett B2C (based in Sandefjord, Norway)